Sheraton Houston Brookhollow Hotel, Houston

The hotel had some weird problems and seemed in need of some general TLC, but it was very accommodating. The rooms weren't ready yet, smelly, noisy, and humid. Despite these issues, the service provided was exceptional and very friendly, even offering a tube of toothpaste. The location was convenient for my needs, but the lack of included dining options was a downside.

The hotel is conveniently located near my daughter's family, which is perfect for me. The rooms were a bit small but still modern and well-furnished, allowing us to work comfortably before heading out for the day. The service was friendly and accommodating, even after having to switch rooms a couple of times. The dining experience was decent, although not as good as other nearby options. The hotel facilities were satisfactory for our needs.

The hotel had some ups and downs during my stay. The rooms were clean and comfy, but there were issues with the ice machine not working and the bath tub cleanliness. The staff was friendly, although I encountered some unpleasant moments. The location was a bit tricky to navigate, but it had its perks. The dining experience was decent, but not outstanding.